(Started since 1st October 2014)
DEDICATION - SECURITY
- 24/7 Service (free)
- Benefits offering
- Introduce, instruct and answer enquiries about all the products and services of OCB.
- Support and check transaction information: loans, deposits, credit cards, e-banking…
- Block credit cards in emergencies, receive lost/stolen cards information and block savings account, helps customers protect assets timely in case of unexpected incidents .
- Receive and resolve customer’s complaints, feedback on staff’s attitude and OCB’s policies of products, services
- Please contact us via Hotline 18006678 or Email firstname.lastname@example.org for further advice and support on OCB’s products, services.
- To ensure Customer’s safety and improve the quality of advice via telephone, please visit OCB’s Branch/Transaction Office to register password to contact us via Contact Center (Registration form). With a separate and completely private password, Customer can call us via Hotline18006678, 24/7 advice and support services.